The New York City Football Club (NYCFC), who plays at Yankee Stadium, decided to change their ticket policy two days ago, before today's season opener, to ban print-at-home tickets. This, after they had told fans previously that this would be a Yankee-only policy. My guess is that Lonn Trost and Randy Levine pressured them to do so and they had to listen, given that the Yankees are part-owners of the team.
And guess what? Hilarity did not ensue! Instead, a disaster ensued. It was a hot mess.
Thanks to member [Albany] for the pic. 8 minutes out! pic.twitter.com/wqaKJ9UmQ2— NYCFC Forums (@NYCFCForums) March 13, 2016
@StraightRedPod @NYCFC machines that scan tickets stopped working and they're not letting anybody into the stadium pic.twitter.com/VppM31IW8x— James Coker (@JamesWCoker) March 13, 2016
Roberts is a writer for Yahoo! Finance. He said in another tweet that it took him 49 minutes to get into the ballpark after getting on the security line. He and others also said that the game had started, with much of the crowd still outside. Yikes!Yankee Stadium doesn't care about its customers, the ticket-holders. overtly disrespects them. @Yankees @NYCFC pic.twitter.com/pQOCmT0Jud— Daniel Roberts (@readDanwrite) March 13, 2016
I went to an NYCFC game last summer and had a great time. But if I were on a line like that, and missed some of the game, it wouldn't exactly make me want to come back.
I wonder if this is a harbinger of things to come when the Yankees' season starts. One thing they have not thought out is what it's going to be like when many tens of thousands of people all try to use the Internet on their phones at the same time to pull up their tickets. Last week, I was at Staten Island's St. Patrick's Day Parade, and my phone's Internet was extremely slow. And this was only with a few thousand people, if that. Imagine what it will be like with many more folks.
Things are not going to end well for the Yankees, if this becomes the scene at every game! Good grief.